Originally Posted by FlorencioNineWind
has a new policy where they delete an account for inactivity. I can't remember the exact time-line, should be somewhere on the EULA, but it's about 1 year. ..
Two points here:
have had the same rules on inactive accounts since at least
2006 (when I first saw it), it's not new.
2. The period before an account is purged is not 'about 1 year', it's over 2yrs - 750days to be specific.
5.4. Inactivated Account
You acknowledge and agree that Your Entropia Universe Account will be deemed Inactive if it has not been logged into for a period of three hundred (300) consecutive days.
You further acknowledge and agree that Your Entropia Universe Account will be Terminated if it is not used for a period of seven hundred and fifty (750) consecutive days (i.e., 450 days after Your Account has been deemed Inactive).
You hereby explicitly consent that after the period of 750 days of inactivity Your Entropia Universe Account is deemed to have been abandoned by You.
The following terms referred to in this paragraph will have the following meaning:
Terminated Account (or “Account Termination”) means that the Account is purged and that You will no longer be able to retrieve its contents or to re-activate it to access Entropia Universe. Purging the Account means that, when applicable, all skills will be deleted, any estate deeds will be transferred back to MindArk and/or MindArk's Partner and the virtual objects on the Account will be exchanged for their Trade Terminal (TT) value. The aggregated value will be added to the balance on the PED Card connected to Your Account for You to withdraw if exceeding the minimal withdrawal limit of 1 000 PED. Any pending transactions involving a Terminated Account will be revoked.
So, if your old account had a TT value of >1kPED, then it's worth trying to access that old account to withdraw the balance.
If you no longer recall your login details, you could try sending a message to Support
, attaching copies of your RL ID documents as proof of your ownership of that account.