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  1. #1
    Hatchling
    Joined
    Nov 21 2013
    Posts
    2

    PayPal disabled?

    New player, just trying to deposit some dosh, but the one option I want to use - PayPal - has a red bar beside it saying 'disabled'.

    Just curious why this is, and what I can do to change it.

    Thanks for any help

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  3. #2
    Young
    Joined
    Sep 25 2013
    Location
    US
    Posts
    26
    The PayPal deposit option is disabled as a whole (not for just an individual) due to a recent issue withe that payment processing service. There was an error affecting many people (including myself) where people that made a deposit did not receive their PED and they had to process a large amount of refunds through PayPal. As to my understanding the PayPal deposit option will remain disabled until the matter is resolved and payments can be processed successfully again. They told me all other deposit options are currently working.

    Either use a different option or wait until the service is re-established.

  4. #3
    Hatchling
    Joined
    Nov 21 2013
    Posts
    2
    Thanks, not sure why I couldn't find anything on it, spent a while searching for the info. I guess I'll go with me cc then.

    Cheers

  5. #4
    Mature BlackMagicWoman's Avatar
    Joined
    Oct 13 2011
    Location
    uk
    Posts
    36
    There was something about this posted on the other forum: http://www.entropiaplanets.com/threa...ailable.10943/ dunno if you saw

  6. #5
    Moderator
    Joined
    May 13 2011
    Location
    Australia
    Posts
    580
    Quote Originally Posted by BlackMagicWoman View Post
    There was something about this posted on the other forum:..
    And also posted on this forum: http://www.entropiaforum.com/forum/e...available.html

  7. #6
    Mature BlackMagicWoman's Avatar
    Joined
    Oct 13 2011
    Location
    uk
    Posts
    36
    Quote Originally Posted by Serica View Post
    Cheers, you're right, didn't even see it, ty

 

 

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