The claim disapeared yesterday after a server restart, then i got this update from support yet.
Hi,
Thank you very much for this detailed information. We investigated this matter further but unable to reproduce the event and we have not received any similar reports. We regret that in this case, our policies do not allow us to offer compensation for reports that we cannot verify. However we will try to locate the cause and prevent it from happening again. We are constantly working on maintaining a stable system.
We have looked into your inventory and were not able to find the deed, this is probably because you could only see it while you were logged in, so it should have disappeared from your inventory by now.
We again thank you for your patience and participation in the Entropia Universe and apologize for the inconveniences caused.
Kind regards,
Entropia Support
Lets get another one like that yeaaa
