i did sent a new support giving them link to other thread problem and they just apologized and paid back finnaly.
Hello,
First we would like to apologize for the way your report was handled.
We have reviewed your case and you report has been verified. We have placed the remaining value of your resource, 189 PED, in your storage. We will off course check the system of possible irregularities in order to prevent similar issues from happening again.
We thank you for your patience.
Kind regards,
Entropia Support
not too late (they didnt ask me for dxdiag or anything tho)
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