well i made a support case about my trade scam i said earlier where she had stated very clear in chat what she would pay me. And there wasnt anywhere in that chat mentioned that she wasnt to pay. Still they looked at the trade and saw that she got the item but i got nothing back, but didnt say anything about that it didnt go over with chat. So i dont think they even look at chat logg. I also only got the be more carefull next time.
But on the other hand i understand if they dont keep chat logs that there isnt much they can do as i dont have any proff. Also it could all be a set up or like some said a misunderstanding or even friends that started an arguement and one of them now regret. But i hope there come a day where its gonna be easier to bring scammer down and where
MA can do something more about it......