MA All confused after VU?

[Karmic]

That's standard practice, I once had a financial institution mail me two checks several weeks apart. I cashed them both without realizing they were actually for the same payment. They sent me a letter saying if I returned the money promptly they would not seek legal action (for their own mistake). You have no control over how many ped they gave you for your transaction, this is their problem that they have to fix, not yours and they should not be threatening a ban.

[JasonJJ]

That is just a waste of MA's time why dont they put more time into fixing problems rather than scanning people's deposit history for the smallest little irregularities

[WoenK]

On another sidenote...
Since when does one deposit via Ukash in USD, if one lives in the UK?
Smells fishy...


(ok, happend also that I used the wrong currency, but paysafe did not even let me confirm the transaction)

[SuperKanjo]

Originally Posted by Manix6

i bet if they overcharged they would keep it quiet

If they do you can send them a support and warn them that they are risking their account

[Moonfish]

hope you resolve it gl

Moonfish

Originally Posted by Manix6

Was wondering if anyone had experienced this since the last VU, and before anyone says anything i only had the amount that the Confirmed deposit states on my card after logging in, as i was empty of ped before that.

============ Support Case ===========

Hi,
It has come to our attention that you received more PED than the amount that you have paid for in your last Ukash deposit (Deposit ID xxxxx00). Please note that it is stated in the EULA that all participants are obliged to report bugs when found. If you do not report such exploits or bugs, you might risk getting your account locked.

Kind regards,
Entropia Support
==================================

but if you look at my deposits...

xxxxx94 20 May 2008 20 May 2008 757.99 PED 75.34 USD X/Canceled Ukash
xxxxx45 20 May 2008 20 May 2008 757.99 PED 75.34 USD X/Canceled Ukash
xxxxx00 20 May 2008 20 May 2008 757.99 PED 75.34 USD C/Commited Ukash

you can see that the ones that didnt work due to the EU server being down were cancled, but MA still seems to assume that i have stolen peds...

Anyone know whats going on here?

[Dion Red Strike]

Originally Posted by JasonJJ

That is just a waste of MA's time why dont they put more time into fixing problems rather than scanning people's deposit history for the smallest little irregularities

dude.... My money is WAY more important than some stupid bug that makes you lose your icon when moving something in inventory...

I would EXPECT and DEMAND they check deposit accuracy daily. I'm sure they didn't 'scan through logs', as some have suggested. They ran a simple query asking for deposit accuracy (does $ in = PED out?), they found an error, then investigated further (check user deposit where $ in >< PED out).

I am extremely happy they found a bug prior to the user finding it. They're stance may have been a bit over the top. But, could you imagine a scenario where someone knows of a bug to gain more ped for free? In this example, it was only 4.59ped (0.006% gain), but, if a million dollars were deposited, it would have been an error of $6,000 (60k ped).

Yada yada, quit yer bitching about MA doing the most important job, imho, keeping our money safe.

~Red