impossible to deposit?

[Uana]

...today i finally got my credit card and wanted to deposit money for the first time...but when i tried to do that from ingame ...surprise...they asked for my acctivation code...which doesn't exist for the time being ...So, i turned to the back-up plan and tried to deposit the money from the link "transfer"...and when i reached the "verify card" phase...i only got this message:
The page you are looking for might have been removed, had its name changed, or is temporarily unavailable. "...
So...?...what's left to do?...except sending a support case to MA...which, of course, i already did.

[Sharyn]

Originally Posted by Uana

...today i finally got my credit card and wanted to deposit money for the first time...but when i tried to do that from ingame ...surprise...they asked for my acctivation code...which doesn't exist for the time being ...So, i turned to my the back-up plan and tried to deposit the money from the link tranfer...and when i reached the "verify card" phase...i only got this message:
The page you are looking for might have been removed, had its name changed, or is temporarily unavailable. "...
So...?...what's left to do?...except sending a support case to MA...which, of course, i already did.

For your first time, you have to use the deposit section in the Client....You have to register your card there and select it, then deposit a sum which can vary between 10-20 US dollars.....it only verifies your CVV code found on the back of the card before commiting the deposit....
After that, you will be able to deposit more, by activating the card using the 8 digit code got from the first bank transfer (your first deposit).

Good luck,

Sharyn of the Templars.

[Uana]

I already did that...i registered my card...i used the deposit section...and i got to this: "To use your credit card you need to enroll it to the "Secure by VISA" or "MasterCard SecureCode" safety system. This authorization system is used to add security to online transaction using a credit card, and to counteract unauthorized usage.
To commit a deposit you must verify that you are the real owner of the registered credit card. By clicking on the button below you will be directed to your credit card issuer's authentication site. If you pass the authentication, you will be redirected back to the Project Entropia transfer page, where your credit card deposit will be committed."
...and then i clicked on the "verify card" button and i got the following:

"The page cannot be found
The page you are looking for might have been removed, had its name changed, or is temporarily unavailable"....

[Sharyn]

I had this too when I first started depositing. In my case (and I got on the Support ppl for a week or so), my card (Visa Electron) was registered with 3D Secure, but from unknown reasons, the redirect to the 3rd party site didn't function.....support said that there were some probs before with this type of deposit and although MA is registered with 3D secure, it does not seem to work for everyone....

Anyway, to cut a long story short, I went to the bank agian and got a MasterCard, the "pure-thing".
It's working just fine, and did so from the start...

Hope this turns OK for you too


Sharyn of the Templars.

[Uana]

okay...got the point ...
thanks