Disruptions in credit and debit cards deposits via DIBS

[Bertha Bot]

Our Payment Service Provider is experiencing sporadic interruptions in their services.! We apologize for the inconvenience.

Originally Posted Here

[sob]

Shut up and give me your EFD!

[SODERD]

Originally Posted by sob

Shut up and give me your EFD!

lol shes filthy rich... to bad shes ugly...

[Wollongong]

Who cares, just close your eyes and dream away.

[andy5579]

Originally Posted by SODERD

lol shes filthy rich... to bad shes ugly...

.....I would.....

[Nazbrat]

Has anyone Had any trouble with Depositing at all?
I have had 2 such instances of Problems with MA on this. one deposit was for $50 US the other was $20 USD. In Both cases the Money was taken out of my Bank Account
But Not Seen inside EU at all these Transactions didn't even show up in the Transaction History List

2009-07-15 03:48 You wrote:


I just tried to Deposit via the Website and Got an Error Telling me to Try Again Later. I Just Checked my Bank account and Found that the Funds were already Removed. The Deposit was fo 20 USD. My Online Banking Report shows a Pending Transaction to Mindark PE For 20 USD

2009-07-15 09:05 Entropia Universe Support:


Hi,

Thank you for reporting this. We have located the transaction you are referring to (######). Would you like to have the amount deposited to your PED Card or would you like a refund to your credit card?

Have a nice day in Entropia Universe.

Kind regards,
Entropia Universe Support

2009-07-15 20:58 You wrote:


Deposited to my ped card

What is the Point of Asking When I wanted this put In game in the first place.
Very Frustrating
so far this has Occured with Both the In game Depo system and website system

[Svena]

MA really needs to get their depo shit together. Its the life blood of this game. Every time i depo i have to put up with several calls from the credit card provider, because the people MA go through are on their watch list. Then i have to check in game that the ped actually went through. Then i have to check my statement to make sure they only took as much ped as i said too. Such a huge effort for so little play time ive moved away from small constant depos to bigger and less often ones, and as a result my overall spending has gone way down. Not a good thing for MA

[Congadawg]

Its not sporadic. It happens every single time. I get a deposit error and no ped, but you still charge my card. Then I have to file a support case to get my money refunded. This has gone on for two weeks and its annoying!!!! Please get this fixed. I want to play!!!!!!!!!!