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MindArk News Official announcements from MindArk.

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Old 01-23-2008, 14:27   #21
for life
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24/7 is a very good service specialy for the future...and ofcourse more atention to the people needs.Money problems....should be a first priority too.....deposit and widrawals problems.....and economy problems ingame.
Good step anyway.
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Old 01-23-2008, 14:32   #22
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glad to hear it, wtg, kotgw

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Old 01-23-2008, 15:22   #23
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Love the new categories. Still wish there was one for clothing


Click to enlarge
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Old 01-23-2008, 15:29   #24
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Quote:
Originally Posted by Bertha Bot View Post
Since the release of VU 9.1
now it all makes sense! They had the support staff on the design team!
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Old 01-23-2008, 15:33   #25
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How about adding an in-game bug report option so that you can capture time/date/server information that would help you sort out the problem faster?
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Old 01-23-2008, 15:33   #26
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Originally Posted by DrSlinky View Post
I wonder if this means they're hiring people in the U.S.?
India.
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Old 01-23-2008, 15:44   #27
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kewl an 24hour standard "we will forward it to ........" reply
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Old 01-23-2008, 16:11   #28
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Finally some movement in that area. But one issue probably will never be addressed:


Why can't we have a simple subject field for each support case and show that in the overview????


Referring to an old support case is damn hard because of that.

It's so simple, MA, so damn simple!
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Old 01-23-2008, 16:13   #29
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Was about time ... i asked this from the Report Team 1.5 years ago ... they are kinda slow .. but they finally made it

Very nice!
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Old 01-23-2008, 16:21   #30
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This is good news.

Fed up of using "other" for bugs as I suspect they are treated as lowest priority.
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