Mining claim bug - Page 5

Immortal · 05-16-2008, 02:56

Reference eachothers support cases in your own support cases - "not received any other reports" is complete bollocks.

So next support case should be "What a complete and total lie - here is a support case from another member" - and then you reference that case.

Ivanna Ana · 05-16-2008, 03:55

Dear Entropia Player,

Thank you for your $$$$. We appreciate your business. You are now reading a Cookie Cutter Response to all support cases. Sorry for your lost, but please continue to put money in and later on forget about the whole thing. (Please read EULA which states in fine print .. ... .... .... . ... ... .. ... ..... .. .. .. .... .. .. .. .. .. ...... .. .. .. .... .. .. .. ..... .. .. .... .. .... .... ... ..... .. .. ...) As you can see, it perfectly reads that you're fucked! You clearly click the "I agree" Button to enter the Game.

As expected with every new VU's introduced, your skills will be again nerfed, loot will be less, claim bugs will be swept under the rug, and Armor/Clothing decay when un-equipping will increase to 1 ped instead of the measly 1 - 2 pecs. This increase is required so that MA employees will each have a Ferrari Modena as their company car. (We need transportation too) And Gas prices are going up!

You may soon leave the game, sell all your items, your skills and cash out. The Bank withdrawal fee will be increased to 50% from 10% and a minimum of 100,000 peds require to withdraw. We are not worried because despite the High Attrition rate, there will be new noobs joining, and we will take . . err do business with them. Or as mentioned earlier, you'll forget the whole thing, forget about the 200 peds you've lost (or whatever amount it was. Doesn't matter because it's ours now!) and continue to play our wonderful game. You know you will.

Message to USA Citizens: Sorry to hear the US dollar is only worth 4 cents now. The Federal Reserve System Incorporated have decided to lower the interest rates again which increase the money supply to 300 billion dollars in this last year. We know that Counterfeiting money is illegal and will inflate the value of the dollar, but only the Private Bank "The Fed" can do this.

Please consider moving to China or India. Since all the jobs are being imported in those regions, and those two countries are buying up the Real Money: Gold and Silver. What made you think those paper things you're carrying in your pockets are worth anything? At least start asking your employer to pay you Euro's (follow what Victoria Secret Model Giselle Bundchen did) The Canadian dollar is doing better than the US Dollar now too. The US dollar will crash soon, and we will be glad to take the Amero after the North American Union completes.

Despite your frustration and unable to resolve your problem, we thank you for your continued enjoyment on playing Entropia Universe. We are always here to Over-promise and Under-deliver. By the way, did you see the new graphics on your Ava? We hate to see you leave and miss out on the opportunity to buy new Virtual Clothes so you can get ample +reps on the Entropia Forum when you post new pics. The Cryo-Engine is coming soon too! We are excited that you are back with us and enthusiastic about playing another hunting/mining/crafting run to hopefully get that "All Time High" that you've promised yourself.

Kind Regards,
Entropia Support

Ps Hope you guys like my Funny post.

Kartunes · 05-16-2008, 04:06

You can add me to the list of people who have had the problem. I have sent my support case as well. They can no longer say it is an isolated incident. My problem happened on myrene island.

Atraie · 05-16-2008, 20:14

If it helps you any, my support case is #141159 and my deed is still there as of posting(its about 36 hours expired now).

Immortal · 05-16-2008, 20:49

Quote:

Originally Posted by Atraie

If it helps you any, my support case is #141159 and my deed is still there as of posting(its about 36 hours expired now).

I sent a support case regarding this, if you haven't seen the official response yet:

http://www.entropiauniverse.com/en/rich/5377.html

Atraie · 05-19-2008, 16:10

Got another response. I said in my origional support i didnt care about the unclaimed resource. I just wanted to report the bug and get the deed removed from my inventory, but they put the remaining zinc in my storage heh.

So, hopefully the people who had larger amounts of ped left on the deeds get some results.

"19 May 2008 Entropia Support:
Hello,
Thank you for your patience. We have now removed the deed from your Inventory. The remaining value of your resource (30 PEC worth of Zinc Stone) has been placed in your storage. We will further investigate the cause for this failure and fix possible irregularities as soon as possible.

Kind regards,
Entropia Support"

chevrons · 05-20-2008, 07:32

Have those of you who have submitted support cases been asked to send a Dxdiag print? (As I was). Either Mindark think there is a common factor on our PC's, or this is another standard procedure they have which does nothing to solve the problem.

Unfortunately they lost the first email I sent last week, and asked me yesterday to resend it.

Glad to hear they have refunded you Atraie, they haven't done that for me yet, but I have asked them again to.

xXSqUaLLXx · 05-20-2008, 13:08

i did sent a new support giving them link to other thread problem and they just apologized and paid back finnaly.

Hello,
First we would like to apologize for the way your report was handled.

We have reviewed your case and you report has been verified. We have placed the remaining value of your resource, 189 PED, in your storage. We will off course check the system of possible irregularities in order to prevent similar issues from happening again.

We thank you for your patience.

Kind regards,
Entropia Support

not too late (they didnt ask me for dxdiag or anything tho)