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Old 07-09-2008, 18:18   #1
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Exclamation Defective/conflicting Update to XP released 9-july-2008.

I post this as a FYI thread.

M-Soft released a few updates To XP today, 9-July-2008.

Among them is "KB951748".

This update can cause complete loss of internet connectivity in some cases.

It can also cause a PC to fail to see data on the HDD of the PC it's installed on.

SO far the only solution is to remove this update, and flag is as "don't tell me about it".

If you find your PC no longer see's EU, the net, or as I had at work, it's own hard drive, remove "KB951748".

Hope this saves your the pointless phone-calls I made to IT-department-at-work and my ISP-Tech-support at home.
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Old 07-09-2008, 18:22   #2
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Hi,
from what I know of this error, it is an issue with Zone Alarm, so should only affect those users with Zone Alarm installed.

Zone Alarm are working on a fix, so users should allow the update to take place once this happens of course.

See Zone Alarm website for further information of course!

Regards,
RiRa
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Old 07-09-2008, 19:06   #3
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Thx for the info guys, it screwed up my PC today and had to roll back.

Scary few moments having to play PE on my crappy laptop
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Old 07-09-2008, 19:41   #4
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Quote:
Originally Posted by RiRa View Post
Hi,
from what I know of this error, it is an issue with Zone Alarm, so should only affect those users with Zone Alarm installed.

Zone Alarm are working on a fix, so users should allow the update to take place once this happens of course.

See Zone Alarm website for further information of course!

Regards,
RiRa
Quote:
so should only affect those users with Zone Alarm installed.
The Update Broke a bespoke application at my work place.

I was "most pissed off" as I had only just managed to get the PC, and 4 days later, MS broke it!


Such is life, and fun it is too.
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Old 07-09-2008, 19:49   #5
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Quote:
Originally Posted by Dorsai View Post
I post this as a FYI thread.

M-Soft released a few updates To XP today, 9-July-2008.

Among them is "KB951748".

This update can cause complete loss of internet connectivity in some cases.

It can also cause a PC to fail to see data on the HDD of the PC it's installed on.

SO far the only solution is to remove this update, and flag is as "don't tell me about it".

If you find your PC no longer see's EU, the net, or as I had at work, it's own hard drive, remove "KB951748".

Hope this saves your the pointless phone-calls I made to IT-department-at-work and my ISP-Tech-support at home.
ty for the heads up on this
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Old 07-09-2008, 20:00   #6
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As mentioned in the second post it's an issue with Zone Alarm firewall software (surprise surprise ) and not with the update itself.
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Old 07-09-2008, 20:04   #7
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So if I do not use Zone Alarm, I am OK? Thanks guys! Really on top of things!
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Old 07-09-2008, 20:10   #8
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I had this problem this morning. When I turned off Zonealarm my net worked.

For any that don't know how to remove it(KB951748). Just go to control panel and add/remove programs.In add/remove programs, make sure that the little box at the top that says "show updates" is ticked. Then remove as with any proggie.
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Old 07-10-2008, 04:39   #9
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Sounds like MS's way of making ppl turn off zone alarm since they don't like it telling us what is trying to 'phone home'.... lol
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Old 07-10-2008, 04:58   #10
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Wow, thanks for the heads up!
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