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WishList Suggest new items or features to enhance Entropia Universe.

View Poll Results: Do you want extra security on your items?
Yes i do! (support ticket sent) 39 17.89%
Yes, but i'm takin a back seat on this one (ticket not sent) 109 50.00%
No. 12 5.50%
Undecided 11 5.05%
ppl who accidently tt stuff r retards 47 21.56%
Voters: 218. You may not vote on this poll

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Old 06-19-2008, 06:38   #41
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Quote:
Originally Posted by Fat Fock Frank View Post
Yum yum..

The lock thingy feature plz...
I don't wanna find out if i'm a retard or not
lol i agree
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Old 06-19-2008, 07:01   #42
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A lock feature would be very simple to implement in the menu for items. Ever tried TT a burnt out L weapon with the amp still attached..you can't & it tells you that you cant.
Also, for additional security(in case you forget to lock...this will happen !!!) a few simple lines of code that auto detect items that you would obviously not TT such as an A106 or the Angel shins you just looted & throw up a warning box at you.
While we are at, it & veering off topic, how about a pin number on storage units.
If you get hacked, gold or no gold card, without a pin they can't !!!! your storage.Wouldn't protect what you are carrying on you or what's on your ped card but with this system you could stash large amounts of ped into storage until needed.
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Old 06-19-2008, 07:01   #43
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Great idea,

Think everyone has had a time that your playing a little to long and your a bit sleepy.

Think this would increase the security for your investments.

The more security a investment has the better investment it is.
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Old 06-19-2008, 07:23   #44
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Nice suggestion there, Zammster. I actually haven't voted on this, because I have a different view entirely.

Yes, it's still pretty easy to TT high value stuff. The market value of things in EU has been high enough for long enough that people almost always use some degree of caution when TTing stuff.

Unfortunately, if you are a hardcore hunter, miner, trader or crafter, chances are you use the TT a helluva lot, and that due to lags, bugs and lapses in concentration, the chances are eventually you will TT something you didn't mean to TT, no matter how cautious you usually are.

By being hardcore in your profession, the chances are that you have spent a good amount of money on it. You're a good customer to MA, and they make a good amount of money from you directly or indirectly.

It is MA's duty to help you look after your investment and you as a valued customer, and this means if you make an unfortunate mistake, the least they should do is look into it for you, out of common courtesy.

Now, we all understand that if 20-30k people regularly play, and if every day 0.1% of the populous lost something to the TT, that's potentially 30 people every day they have to restore items for. The number's probably a lot smaller, but I'm sure you can see that it's probably a fair amount of work to restore 30 items per day.

I think this gives MA three practical choices.

1. Implement Zammy's fancy lock system
2. Restore items for a small fee (like the keys locked in car example)
3. Restore items for free for first-time offenders, then implement a charge for people who are plainly royal pains in the butt

We all pay enough to MA to warrant some level of service, and if their support services are not cut out to cope with this small overhead, I think they are well undersized.

Customer service is not something which should be taken lightly. You pay good money to play this POS game (one way or another), so it's a very small thing to ask IMHO. I'm seeing a trend of people not remembering this fact, and I think it's very important.

I run a business - my great customer service keeps me in business. MA has the advantage of supplying a burgeoning market, which seems to value their 'fix' higher than actually getting a decent service for their cash. Don't put up with it!
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Old 06-19-2008, 10:18   #45
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i half agree with you noggin, and half don't.

i would be all for a partial fix that involved a small (SMALL!!) fee (nothing like 50% of the items value else go piss off) if thats all we could have,

BUT!

its all databases and programming - i'm supprised if it should take less than a few keystrokes to veiw and even correct a situation like this. this makes that "lot of work for MA" non applicable. and if it isn't currently that efficient, then they can sure as hell make it that way (we shouldn't have to pay for lousy coding if that is what the problem is that makes it difficult).

it may not benefit them directly, but i'm sure some people out there will be more care-free with their ped cards (in more than one way) if they were 100% sure that nothing could go wrong when using it. hell its a big pull for me!! currently i get the sweats every time i go near the tt/rt (which is often).

also, a big thing to note is that currently the inventory shifts around something rotten. someone with the same looking items could be in massive trouble, and for this reason it deffinately ain't their fault! i think that the person who lost their 100QR OA bp should use this in their argument, as that imo deffo wasn't fair.


again, why only warn people about the problem (extra confirmation window @ the tt??) when you have the ability to solve it outright?

this risk is part of the game?? doubt a casino would take my winnings off me if i missed the door by a couple of inches on my way out. (or insert analogy here).
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Old 06-19-2008, 10:37   #46
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A lock function could be usefull yes.
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Old 06-19-2008, 11:16   #47
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Could be a good thing for valuable items I agree and should not be too hard to implement.
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Old 06-19-2008, 14:43   #48
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Quote:
Originally Posted by andyzammy View Post
its all databases and programming - i'm supprised if it should take less than a few keystrokes to veiw and even correct a situation like this. this makes that "lot of work for MA" non applicable. and if it isn't currently that efficient, then they can sure as hell make it that way (we shouldn't have to pay for lousy coding if that is what the problem is that makes it difficult).
...
this risk is part of the game?? doubt a casino would take my winnings off me if i missed the door by a couple of inches on my way out. (or insert analogy here).
Uh, yeah, I do see where you're coming from. It would be nice, but I think a bit more understanding from MA all-round would be even better.

I mean, that system wouldn't be foolproof, as you'd still have to lock your items in the first place. I bet you'd still get a few accidental TT's. It would make it a lot less likely tho...

I guess what I'm really trying to say is, sometimes fancy systems aren't a replacement for good old-fashioned customer service, and that's what we need more of.

I think in this case, the lock system would be great, except it'd give MA even more of an excuse to say "Well, we gave you a system and a bunch of warnings, what more do you want?"

It also makes it even more difficult to prove that your mistake was actually caused by a bug/lag/whatever as opposed to something you did wrong.

If MA were just a little better with stuff like this, it'd hardly be an issue.

In fact, I think a buyback feature might be even better - everything you sell to the TT is available to buy back at the TT for 24 hours or something. This is a basic feature in quite a lot of other MMOs.
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Old 06-19-2008, 15:04   #49
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Quote:
Originally Posted by AJack10600 View Post
Could be a good thing for valuable items I agree and should not be too hard to implement.
the game is full of things that "should not be hard to implement" like a "Move all" button for the materials and ores and enmatter, but they aren't implemented either.

We have a TT, a screen that confirms what you are selling. You need more?

Visit storage *before* the TT to remove anything you don't want to risk.

Mouse-over everything you are selling to re-check the name.

Sell in small amounts...say 4 or 5 items at a time.

Stay away from the TT when you are tired.

Friends don't let friends TT drunk.
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Old 06-19-2008, 15:10   #50
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A few days ago I was a bit tired - I clicked the trade terminal instead of repair terminal. I just got crazy wondering "that item should only have decayed a few pecs how come I have to repair it for 32 ped?". First after a lot of checking, looking at the item (full TT, how much it had decayed and such) - I realized I was at trade terminal and not repair terminal, and I pulled it back. As for the safeguard window - it's the same window you get when you're at repair terminal... only difference is that it says "Do you want to repair following items" instead of "Do you want to sell the following items".

Though the changes at trade terminal is good - at least now it is possible to see that you only TT the OF-101 you've been skilling crafting on and not the single OF-105 you use for mining.

However, how good they make the trade terminal, it won't protect people who are really too tired to read texts, especially if TT and repair terminal are so like, with buttons at the same places, if you've hunted several hours, you just want to repair your stuff to get to bed asap.

Quote:
Originally Posted by Noggin View Post
In fact, I think a buyback feature might be even better - everything you sell to the TT is available to buy back at the TT for 24 hours or something. This is a basic feature in quite a lot of other MMOs.
Buyback won't be implemented because of CND It would be too good for the apartmentless hunters at CND who might loot loads of mid-level armor if they could temporarily put it somewhere while they hunt.
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